How safe is your Facebook Business account?
Facebook business accounts provide companies with a great way to reach potential customers and stay in touch with their network of followers. But recently this platform has become a major target for cybercriminals.
An onslaught of phishing attempts against Facebook business users has prompted Meta to release a new framework of safety guidelines to prevent further attacks.
Let’s take a look at the cybersecurity situation around Facebook commercial accounts and what you can do to keep yours safe.
Cybercriminals target Facebook business users
Recently, headlines about compromised Facebook business accounts have been causing concern in the commercial sector, both internationally and in South Africa.
The potential risks involved in a compromised Facebook business account include financial and reputational losses arising from impersonation and takeover attempts. In this scenario, cybercriminals could gain access to your account and use it to defraud your customers.
- Cybercriminals gain access to your account, change the associated bank account, and request payment from customers which would be channelled into their account and may never be recovered.
- In addition, the damage to your company’s reputation in the wake of an incident like this could be massive, with disgruntled and aggrieved customers taking to Facebook itself to spread the news, about fraudulent activity carried out in your company’s name.
How to spot the signs of a Facebook Business phishing attempt
Like many cybersecurity breaches, Facebook Business account takeovers begin with innocent seeming emails and Facebook messages, particularly in the form of business partner requests.
Emails purporting to be from Facebook are another popular method that hackers used to carry out phishing attacks.
According to Meta, it’s essential for users to be on the lookout for email addresses with domains which are almost the same as the official ones used by Facebook but vary in terms of a single letter or word. The following domains are the only official ones used by Facebook:
- fb.com
- facebook.com
- facebookmail.com
- instagram.com
- meta.com
- metamail.com
- support.facebook.com
In general, any email or electronic message that asks you to click on a link or enter account details should be treated with a high degree of suspicion.
This is especially true if the message refers to an account action that Facebook supposedly wants you to take but doesn’t come up as a request on the Facebook app or website itself.
If you find yourself unable to access your account, receive complaints from customers who have received strange messages from your Facebook Business account, or suddenly notice that your account is following strange accounts, it’s highly likely that you’re a victim of phishing.
It’s essential to report your account as compromised immediately to avoid serious losses.
Protect your online business with secure cloud storage
Considering that Facebook business accounts are used to process payments and interact with valuable customers, the last thing you want is for yours to be compromised and used to carry out criminal acts.
Securing your Facebook business account is an essential step if you’re doing business online today – and it’s just one part of an effective cybersecurity strategy.
Secure cloud storage is an excellent way to keep your confidential files safe in the cloud and out of the wrong hands. To learn more about our range of cloud storage solutions for businesses of all sizes, visit our product page today.