Tag Archives: cloud computing

Customer service management in a post-pandemic era

13 Oct

customer service

Pandemics have a way of bringing world-wide economies to their knees. One just has to take a look at the state of economies and local businesses in the wake of COVID-19 to see that. As businesses struggle to their feet and try to take up their place at the forefront of consumer markets once more, […]

Changing the way we work remotely in the Cloud

23 Dec

Remote Cloud working is not new to the business world, but it is taking a while to reach “lift-off” in South Africa. Cloud computing comes with a plethora of perks and advantages attached, so why are South African businesses lagging behind? Recent probes uncovered several reasons why Cloud computing plays a role in the business […]

New communication channels and cloud computing changing the way we work

1 Oct

5g communication channels

Things have changed in the business landscape over the years, and it’s all thanks to IT development. Gone are the days when a consumer reached for a landline phone to make contact with a store or service provider. Nowadays, consumers turn to mobile phones, iPads, tablets, laptops, and even desktop computers before they give their […]

Cloud Migration – Is it what your business needs?

9 Jul

cloud migration

Have you been concerned that your business is lagging behind because it hasn’t migrated to the Cloud yet? Well, you might have made an excellent decision for yourself in the long run. Being slow to adopt Cloud business systems might have saved you a lot of money and frustration after all. When Cloud computing first […]

How Cloud Plays a Huge Role in the Always-On Economy

20 May

always on economy

Instant gratification, 24-hour service, exceptional customer care… Call it what you want, but in today’s modern economy, it is essential to be “always-on” and immediately ready and available to serve the needs of your customers. If you aren’t, you are going to miss out on a share of your market. The business technology and software […]

Effective Operating In The Cloud Still Requires Data Management Skills

3 Apr

It comes as no real surprise that Big Data Quarterly recently stated that cloud computing is changing the way businesses manage data environments today. In fact, cloud computing has become the number one solution for most businesses looking for an efficient way to manage their data, but what of data management skills?

Cyril Ramaphosa vows to establish a digital revolution commission

13 Mar

It’s no real secret that South Africa is lagging behind when it comes to full digital industrialisation. This is easily seen when you compare the country with its international counterparts. Consider that SA has to grow at around 5% each year in order to create jobs and keep the economy growing. One then has to […]

Storage Decisions 2015 – What Attendees Learned About Cloud Storage

1 Dec

Storage Decisions 2015 was held in New York just last month. The panel of experts at the conference took the time to answer questions about how today’s data storage industry is affected by storage technologies, vendors and strategies. While the questions directed at the experts revolved around cloud storage, flash spinning disk and even tape […]

Why there is no reason to fear cloud technology

13 Oct

Many Internet users have an unintended fear of using cloud technology, without even realising that they are already making use of it. If you stream or download music from iTunes, work in Google Docs, download Kindle books or similar, you are in fact interacting with the cloud – probably daily! When you consider the cloud […]

Does South Africa Need Cloud Technology to Compete Globally?

22 Sep

Cloud technology, cloud computing systems and even online cloud backups offer the business market a great deal.  While many companies have converted to cloud services, it would appear that there are still some who are unwittingly lagging behind! In 2014 US Deloitte carried out a survey that gathered information from mid-market executives.  The aim of […]